Retail Industry Solutions
Reimagining Omnichannel Retail for the Experience-Driven Economy
DOMS Global supports retail brands, D2C startups, and multi-store chains to innovate across merchandising, digital commerce, supply chain and customer experience. From physical shelves to digital journeys, we enable retail that converts.
Retail Challenges & Roadblocks
🛍 Shrinking footfalls and rising CAC
📦 Inventory and last-mile inefficiencies
🧠 Lack of data-backed merchandising
📉 Price competition without differentiation
📱 Disconnected online-offline journeys
📊 Ineffective loyalty mechanics
We deliver full-funnel transformation—merchandising strategy, omnichannel enablement, digital growth, store experience innovation, and demand intelligence.
Example: A regional retail chain partnered with DOMS to implement a unified POS, redesign store layouts, and launch their online platform—doubling conversion in 8 months.
Core Services for Retail Transformation
Omnichannel Strategy
Unifies store, web, app, and marketplace touchpoints
Store Experience Design
Optimizes layout, flow and in-store conversion
Merchandising Strategy
Data-driven assortment planning and margin optimization
Digital Commerce
Builds, scales or improves ecommerce platforms
Loyalty & Retention
Designs programs for repeat customers and LTV
Retail Analytics
Data-driven decisions from POS to shelf
Delivered Retail Solutions
Omnichannel strategy for fashion brand
Customer segmentation for cosmetics
Hyperlocal demand model for grocery
Shop-in-shop format for D2C apparel
Ecommerce UX redesign for electronics